Last updated: 15.05.2025

Welcome to Vow Fitness. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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1. Who We Are

Vow Fitness is a fitness coaching company based in the United Kingdom. We offer personalised programs for couples preparing for their wedding day.

Company Name: Vow Fitness
Company Address: Butlers, Ulting Road, Hatfield Peverel, Essex, CM3 2LY
Contact Email: dan@vowfitness.com
 

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity Data: First name, last name, date of birth, gender

• Contact Data: Email address, phone number, home address

• Health & Fitness Data: Fitness goals, activity levels, dietary preferences, health indicators (only with explicit consent)

• Payment Data: Billing address and payment card details (processed securely via third-party providers)

• Technical Data: IP address, browser type, device type, location data

• Usage Data: How you use our website and services, including navigation patterns and interaction

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3. How We Collect Your Data

We collect data through:

• Direct interactions: filling out forms on our site, signing up for services, or corresponding with us by phone/email

• Automated technologies: cookies, server logs, and other similar technologies

• Third parties: payment processors, analytics providers, and social media platforms

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4. How We Use Your Data

We will only use your personal data when the law allows us to, such as:

• To provide our services (e.g., coaching programs, app access)

• To process payments and manage subscriptions

• To communicate with you, including responding to enquiries and providing support

• To personalise your experience

• To send marketing communications (only if you’ve opted in)

• To comply with legal or regulatory obligations

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5. Legal Bases for Processing

We rely on the following legal grounds:

• Consent – for processing health and fitness data or sending marketing communications

• Contract – where processing is necessary to fulfil a contract with you

• Legal obligation – where we need to comply with legal requirements

• Legitimate interests – where processing is necessary for our business interests (and not overridden by your rights)

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., hosting platforms, app developers, payment processors)

• Professional advisers (e.g., accountants, legal advisers)

• Law enforcement or other authorities when required by law

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

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7. International Transfers

Some of our service providers may be based outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

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8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully.

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9. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements.

Typically, we will retain your data:

• Client data: 6 years after the relationship ends

• Health data: 1 year after last interaction, unless legally required to keep it longer

• Marketing data: until you opt out

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10. Your Legal Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or erasure of your data

• Object to processing or request restriction

• Withdraw consent at any time (where processing is based on consent)

• Request data portability

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk

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11. Cookies

Our website uses cookies to improve your experience. You can set your browser to refuse all or some cookies, or to alert you when websites set cookies. For more information, please see our [Cookie Policy]

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12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

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13. Contact Us

For any questions about this policy or your personal data, please contact us:

Email: dan@vowfitness.com

 

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Cookie Policy

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Last updated: 15.05.2025

This Cookie Policy explains how Vow Fitness uses cookies and similar technologies to recognise you when you visit our website at www.vowfitness.com. It explains what these technologies are, why we use them, and your rights to control their use.

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1. What Are Cookies?

Cookies are small data files placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

Cookies can be:

• Session cookies: Deleted when you close your browser

• Persistent cookies: Remain on your device for a set period or until you delete them

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2. Types of Cookies We Use

Strictly Necessary Cookies

These are essential for the operation of our website. They enable core functionality such as security, network management, and accessibility.

• Examples: CookieConsent, session cookies for logins

Performance Cookies

These allow us to recognise and count visitors and track how they move around the site. This helps us improve how the website works.

• Examples: Google Analytics (anonymous tracking of user behaviour)

Functionality Cookies

These are used to recognise you when you return to our site and personalise content for you.

• Examples: Remembering your preferences, chat support settings

Targeting / Advertising Cookies

These record your visit, the pages you’ve visited and the links you’ve followed. We may use this information to make our site and advertising more relevant to your interests.

• Examples: Facebook Pixel, Google Ads

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3. Third-Party Cookies

Some cookies may be set by third-party services that appear on our pages (e.g., embedded videos, social media links, analytics services). These services have their own privacy and cookie policies.

Examples may include:

• Google Analytics

• Meta (Facebook) Pixel

• YouTube embedded content

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4. Your Cookie Choices

When you visit our site for the first time, we will ask for your consent to use non-essential cookies via a cookie banner or popup.

You can manage your preferences at any time by:​

• Adjusting your browser settings to block or delete cookies

Most browsers allow control over most cookies through the browser settings. To find out more, visit:

• www.aboutcookies.org

• www.allaboutcookies.org

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5. How to Disable Cookies in Your Browser

Here are links to manage cookies in common browsers:

• Chrome: https://support.google.com/chrome/answer/95647

• Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies

• Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies

 

6. Updates to This Policy

We may update this Cookie Policy to reflect changes to the cookies we use or legal requirements. Please revisit this page regularly to stay informed.

 

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: dan@vowfitness.com

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